Introduction
ShipPlus Group Co., Ltd. (“ShipPlus”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, protect, and disclose your information when you use the ShipPlus D mobile application, website, and related services.
Information We Collect
When you register for an account or use our services, we may collect the following information:
Personal Information
- Full Name
- Mobile Phone Number
- Email Address
- Company Name (if applicable)
- Tax Information (if required)
Shipment Information
- Sender and Recipient Information
- Pickup and Delivery Addresses
- Parcel Information
- Tracking Numbers
- Shipment History
Payment Information
- Payment Method
- Transaction History
- Billing Information (if applicable)
Device Information
- Device Model
- Operating System
- App Version
- IP Address
- Log Information
Location Information
With your permission, we may collect your location to:
- Arrange parcel pickup services
- Improve delivery services
- Enhance your overall user experience
How We Use Your Information
We may use the information we collect for the following purposes:
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers and logistics partners only when necessary to provide our services, including:
To physically transport, route, collect, and deliver your shipments.
To securely execute and authorize billing transactions, invoicing, and COD remittances.
To host application servers, securely store customer databases, and send transaction alerts.
Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Sensitive information transmitted through our services is protected using Secure Socket Layer (SSL) encryption and other industry-standard security measures.
Only authorized personnel with appropriate access rights may access personal information, and they are required to maintain the confidentiality of such information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Effective Date will be revised accordingly.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of your personal information, please contact us: